Shipments and returns
Order shipment
Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via Courier Service if you choose delivery, or will be send to the collection store for you to pick up
Shipment via courier will be supplied with Tracking number
Shipment to store collection is free, and will be updated realtime when parcel arrived store for you to pick up
Once the parcel is ready for pick up in the store, it will stay there for 3 days for you to collect, and will be returned to depot after that.If you need redelivery that will incur additional shipment charge.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Return Procedure
To return your order please start a return from your order history。
We will arrange pick up or refund as soon as possible.
For detailed policy please see terms and conditions